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Volunteer Otago

General Volunteering

Youthline Otago is a volunteer led organisation. We are always looking for people who are willing to help out in a variety of ways such as fundraising, promotion, events, marketing etc.!. If you have skills and time to offer we'd love to hear from you; please get in touch below.
Contact us

Helpline Counselling

We are looking for compassionate, reliable, and enthusiastic volunteers aged 18 and over to join and become helpline counsellors. We offer a FREE high-quality training programme, with clinical supervision and support for those who volunteer. We provide our volunteers with abundant resources and opportunities to deliver direct help to those in need, and the chance to learn indispensable skills and develop as individuals. ​
Helpline counsellor application pack

​Shifts on the helpline are 3 hours and it is expected volunteers complete 2-3 shifts per month and make a minimum commitment of 1 year.


At Youthline Otago, training consists of 8 full days over 4 weekends. Training for stages 1 & 2 is usually held over 4 days.

We run at least a couple of Induction Training Courses per year, so if the next one doesn't suit you, get in touch.

To find out more and register your interest, please sign up or contact us.
​

Training Stages:
Stage 1: Personal development training programme serves as the first step towards becoming a counsellor on the Youthline Helpline. Learn self-awareness, theory, communication skills, self-reflection & much more.

Stage 2: After personal development training, youth and community counselling skills is where the skills-building really kicks in! Build your active listening, micro & strengths-based counselling, and suicide risk assessment & prevention skills.

Stages 3 and 4: Helpline counsellors start as trainees and work alongside a mentor until they build the skills and confidence to work independently as a solo helpline counsellor where there is plenty of flexibility. Once you are fully trained, you will be provided ongoing and regular supervision with a trained professional either in a group setting or one-on-one. We look after you while you make a difference saving lives and supporting our local and national community.

Placement Opportunities

Youthline Otago also offers voluntary internship placements for face to face counsellors. Interns must be a New Zealand Association of Counsellors provisional member or equivalent. 
​
To find out more please get in contact with us.​
Contact Us

    Otago Sign Up Form

    Sign up to become a volunteer and/or to register for our Personal Development Programme.
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  • Get Help
    • Counselling >
      • Phone Counselling
      • Text Counselling
      • Web Chat Counselling
      • Email Counselling
      • Video Counselling
      • Face to Face Counselling
    • Mentoring >
      • Face to Face Mentoring
      • Young Parent Payment
      • Youth Payment
      • N.E.E.T
      • Online, Text & Phone Mentoring
    • Employment
    • Parents and Whānau
    • Community Organisations
    • Schools
    • NZ Family Service Directory
  • Learn & Grow
    • Volunteer >
      • Volunteer Auckland
      • Volunteer Palmerston North
      • Volunteer Wellington
      • Volunteer Christchurch
      • Volunteer Dunedin
      • Volunteer Southland
      • Volunteer Nelson Tasman
      • Volunteer Malborough
    • Good2Great
    • Programmes
    • Training
    • Info and Resources >
      • Best Practice
      • Info for Media and Students
      • Research & Policy Development
    • Action Education
  • Contribute
    • Donate
    • Volunteer
    • Fundraise
    • Events
    • Partnerships
    • Youthline Store
  • Advice Hub
    • Stories
    • Body >
      • Body Image
      • Sex
      • Abuse
      • Growth & Puberty
      • Drugs
      • Alcohol
    • Social >
      • Conflict
      • Relationships
      • Friendships
      • Peer Pressure
      • Bullying
      • Sexual Orientation & Gender Identity
    • Mind >
      • Self-Confidence
      • Suicide
      • Grief & Loss
      • Identity
      • Anger
      • Depression
      • Anxiety & Panicking
      • Self-Harm
      • Stress
    • Beyond School >
      • Goal Setting & Decision Making
      • Employment
      • Student Life
      • Independence
      • Managing Money
      • Our Society
      • Legal Help
  • About Us
    • Our Centres
    • Work With Us
    • ASB Partnership