Youthline's Research
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A North Island Youth Voice on Sexual Health: reporting on youth sexual and reproductive health issues, effective health promotion initiatives, strategies in primary care, and the role of parents/caregivers in promoting good health
This report was contracted by the Ministry of Health to provide “a North Island youth voice on sexual health”. Youth sexual and reproductive health is a key issue for young people in Aotearoa. The ‘North Island Youth Voice on Sexual Health’ project has the overall aim of: promoting responsible sexual and reproductive health behaviour, to minimise unplanned pregnancy and the incidence of sexually transmitted infections including HIV.
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Are we doing a good job? Providing evidence of the effectiveness of Youth One Stop Shops: the development of self-evaluation capacity and an evaluation frameworkThe marginalised position of many youth health services and Youth One Stop Shops (YOSS) , that provide essential health and social services to our most in-need young people, makes it imperative that these services gather information about what they do sufficiently well to enable them to demonstrate their effectiveness. The information gathered in this research project was used to develop an effective (easy to collect) evaluation framework fitting best practices for the evaluation of YOSS and using a youth development framework. From these data an evaluation framework was built that established ways to increase the evaluation capacity of these organisations and demonstrate good outcomes for young people using these services.
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Consultation with young people on sexual and reproductive health issues for young menThe overall aim of this project is to meet with young people to gather their views on sexual and reproductive issues for young men. This project also aims to evaluate how well current sexual and reproductive health strategies are working for young men. It entails gathering information about the learning processes young men are, or have been, involved in in this area and their knowledge, awareness, use and experience of using sexual health services and educative processes. The project also seeks to gain ideas and explore options for initiatives that can better meet young men’s needs and improve all young people’s sexual and reproductive health.
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Counties Manukau Pacific youth One Stop Shop. A review of research, best practice and youth opinionThis report examines the possibility of using a ‘one stop shop’ approach to improve access to health care for Pacific young people within Counties Manukau. Throughout the process of examining current best evidence, and consultation with Pacific young people and their communities, a great deal of consideration has been given to processes that reflect the importance of youth involvement and Pacific culture.
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Evidence of the effectiveness of telephone counselling servicesIt is valid to question the effectiveness of a phone counselling service in reducing suicide. Quantification of the effectiveness of phone-based counselling is made difficult by the particular nature of these services, which are typically user-driven, confidential, limited in their coverage of time/regionality, and lacking funds for post-service research and assessment.
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Family therapies within the context of a culturally diverse New ZealandCorresponding to the evolution of the field of family therapy has been the advancement of culturally sensitive and competent approaches. This paper considers the application of family therapy with the context of New Zealand's cultural diversity, with a focus on the fit with principles of youth development.
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Help-seeking: influences on help-seeking and participation among young New ZealandersThis brief has been written with the intention of examining help-seeking and participation among young people (those aged 12 – 25) with regard to the factors/influences that encourage such behaviours and factors/influences that act as barriers to such behaviours.
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On becoming textually active at Youthline, New ZealandThe phones hardly ring at Youthline New Zealand anymore; youth still have problems and seek help, but it mostly happens silently. This article reports on experiences of texting at a 24-hour crisis helpline for young people. To date, there has been no formal evidence base for this practice; however, for new practice, there never is. In prompting discussion, this article attends to the tight constraints that texting imposes, returning to the necessary and sufficient conditions of any effective therapeutic relationship particularly in regard to working with young people. New possibilities are demonstrated with emotional support being demonstrated even in the tightly constrained space of a text-based medium.
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Parenting teenagers. A review of best practice principles in New Zealand parenting programmesInterest in parenting practices for parents of teenagers is strong; pressures on families are increasing and media are quick to report on issues of delinquency, suggesting a young populace out of control. A range of support services exist for parents, including parenting programmes which offer approaches to commonly experienced problems. Little has been published about parenting programmes in New Zealand. Where research has been carried out, the focus has been parenting young children rather than adolescents. This project seeks to create an understanding of parenting programmes for the parents of teenagers.
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‘Reach Out, Rise Up’: The efficacy of text messaging in an intervention package for anxiety and depression severity in young peopleYouthline A piloted text message-based intervention package for use by young people to evaluate the potential efficacy of the text package as an intervention for depression and anxiety symptoms. The pilot was successful in significantly reducing participants' anxiety and depression symptom severity. The findings support the potential efficacy of the text package, justify wider trials of the text package, and support the use of text message-based interventions as potentially effective therapies for young people.
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Running to America in high heeled shoesThis paper provides a scoping exercise and ‘snapshot’ of the experiences of youth sex workers living and working in South Auckland. A qualitative, youth development approach was employed to tell the stories of youth sex workers and identify their wellbeing needs, so as to inform further research, development and support programmes and services targeting this marginalised population. A semi-structured interview and focus groups were conducted to examine the wellbeing needs, support networks, perceived service provision and future aspirations of six transgender youth sex workers in the Manukau area.
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The state of the generationA Youthline commissioned, nationwide survey of young people around the biggest issues for young people and their help-seeking behaviours.
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Therapeutic textingThe Counties Manukau District Health Board (CMDHB) has commissioned Youthline to scope and explore the potential development of online electronic and digital therapies, resources and services, particularly the use of texting for young people. This paper will offer a broad discussion on the development of these electronic and digital therapies, as well as provide a case study of the Text 234 counselling service offered by Youthline. Therefore, this paper will present some theoretical, academic and practical information to act as a foundation from which greater discourse and development of electronic therapies can take place.
What would a health service for alternative education students look like? a review of best practicesThe purpose of this project w as to establish w hat might be best practices for a health service suitable for Alternative Education (AE) students and how that service might operate. This was achieved through semi-structured interviews with 17 key informants to identify the theoretical base for the recommended best practices and three focus groups (36 AE students) with young people attending AE services in the Auckland region. A review of both national and international literature of best practices and the current availability of New Zealand youth health services was also completed as part of the project. The Youth Development Strategy Aotearoa (Ministry of Youth Affairs, 2002) was used as a framework for the analysis.
Which factors influence the success of youth-driven community initiatives? Best practice governance and funding modelsAs concepts of youth development evolve and develop, we need to ensure that sound models of implementation are concurrently developed if we are to achieve good outcomes for young people and the wider community. In other words, we need to make sure that youth development in practice meets the expectations of theory. The gaps between the theory and real-world outcomes can only be bridged by firstly implementing programmes, and then evaluating and refining them. The lessons learned from a literature base of applied youth development, with an ultimate goal of developing standards of best practice which reliably achieve the best outcomes for young people.
Young men. Research into their view on risk taking behavioursThis is phase two of the Young Men’s Project in which a series of focus groups were undertaken with young men. This phase is intended to link the statistical information of phase one with concrete expressions and perspectives of a cross section of young men.
Youth mentoring relationships: a youth develop wrap-around approachMentoring recognises that a young person’s development can be positively influenced by relationships with those around them, particularly adults that the young person can look up to and learn from. This has occurred informally in communities for generations, and in the continued search for evidence-based approaches to youth development, formal mentoring is an intervention worthy of consideration. The aim of this review is to identify better practice principles for mentoring relationships with at risk youth. To do this the report looks specifically at the mentoring relationship, what happens in this setting and how the relationship can be best supported.
Young people's experiences of mobile phone text counselling : balancing connection and controlMobile phone text counselling offers an opportunity to engage young people via a familiar and accessible medium. Interviews conducted with young people highlighted aspects of text counselling they perceived as valuable including privacy and autonomy, having control over the counselling process and maintaining anonymity. Participants appreciated the accessibility of text counselling and felt comfortable communicating through text. Despite the anonymity, they also felt they got to know the counselor as a 'real person' and experienced a relational connection with them. Text counselling may help young people balance their contradictory needs for autonomy and connection and facilitate their engagement with counselling support.
Youth engagement reportA range of young people from the five Counties Manukau communities of Otara, Mangere, Otahuhu, Manurewa and Papatoetoe were engaged to discuss the nature, design and delivery of youth services. To enable this process, a range of existing groups of young people participated in focus groups and workshops, facilitated by youth development workers. Groups represented a cross-section of the Manukau youth community in terms of locality, age and backgrounds. They identified issues in their communities and the services that existed for them. They then designed ideal services to address these issues. In addition, they identified risk and protective factors in their lives.
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