Online Support - Kaitautoko Tuihono
Get yourself someone who is on your side. Get yourself an Ally. The Allies are young adults trained to be supportive, respectful, and help you work out what you want in life.
You get your own person who is there for you. They check in several times a week so see how you are, and tell you how great you are. Cause you are. The Allies can only support young people between 12 to 16. |
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Frequently asked Questions
Who actually are the Allies?
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The allies are young adults who volunteer their time for Youthline. They are safety checked, trained and supervised.
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Are the conversations with my Ally confidential?
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The conversations between you and your Ally are confidential within Youthline unless your Ally has serious concerns about the safety of yourself or others around you.
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Do I have to get permission?
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We do need you to give us a parent or caregiver’s phone number or email address so we can call them to ask for their permission to set you up with an Ally.
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How will I be chatting to my Ally?
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We will set you and your Ally up with your own Discord accounts where you will be free to chat to one another.
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Can I see my Ally in real life?
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Unfortunately this is an online support programme where your Ally is only able to chat to you online using the Discord app and through the accounts Youthline have created for both of you.
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How long will I be set up with my Ally for?
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Your Ally is there to support you for as long as you need them, up a year. After that, it is up to you and the Ally on whether you want to keep going or not.
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What happens if I don’t want an Ally anymore?
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If you don’t need the support of your Ally any longer or aren’t feeling like you and your Ally are a good match then that’s all good, just let us know! You may also get given the option to be matched with a different Ally if you’d like.
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