Services available in Auckland
Individual | Couple | Family TherapyWhether you are seeking support for yourself, you and your partner or your family, our team specialises in a range of issues and will tailor their approach to your needs.
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ACC Sexual Abuse CounsellingWe provide free, inclusive, wrap-around counselling and assessment services in the Auckland region for anyone who has experienced sexual abuse.
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Pregnancy CounsellingWe are caring and professional female counsellors, experienced in pregnancy counselling. We can give you the support and information you need to make the choices that are best for you.
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Frequently asked questions
What kind of counselling do you provide?
We provide counselling for all kinds of people of all ages.
This includes:
This includes:
- Individual counselling
- Couple counselling
- Family therapy and support
- Pregnancy counselling (Auckland only)
- ACC Sexual Abuse Counselling (Auckland only)
What can I Expect when I contact you?
When you contact us we will ask you a few questions to match you with a counsellor who is right for you, and go through what is called an initial intake assessment. The assessment is a broad conversation about areas of your life that you might be seeking support for from counselling, and any sources of strength you have currently.
We will then match you with an appropriate counsellor within 48 hours.
The next person to get in touch will be your counsellor who will book the first appointment with you directly.
We will then match you with an appropriate counsellor within 48 hours.
The next person to get in touch will be your counsellor who will book the first appointment with you directly.
What kinds of things can you help with?
Our approach to counselling is tailored to each individual. We are client-centred and strengths based.
Our team of counsellors specialise in a range of issues, including:
Our team of counsellors specialise in a range of issues, including:
- Anxiety
- Depression
- Relationships and family
- Bullying
- Sexual abuse and violence
- Identity and purpose in life
- Self-harm and suicidal feelings or thoughts
- Drug and alcohol concerns
- Self-esteem and confidence
- Communication skills
- Life transitions or change
- Grief and loss
- Loneliness and isolation
- Anger management
- Sexual orientation or gender identity (LGBTQI)
- Body image or weight concerns
- Eating disorders
- Mental health issues
- Emotional or psychological abuse
- Physical abuse and violence
- Domestic violence
- Financial stress or unemployment
- Miscarriage support and pregnancy support
- Post-traumatic stress
What techniques are your counsellors trained in?
Our teams are trained in a number of therapeutic techniques including:
- Cognitive Behavioural Therapy (including Trauma Focused CBT)
- Dialectic Behavioural Therapy
- Ego State therapy
- Solutions-focussed therapy
- Narrative therapy
- Psychodynamic psychotherapy
- Gestalt therapy
- Sand tray and interactive drawing therapies
- EMDR (Eye Movement Desensitization and Reprocessing)
How long until I can see a counsellor?
The current average time from referral to first session is 8 – 9 days.
How much will it cost?
ACC sexual abuse counselling is free.
The initial assessment for intake to counselling is free of charge. Contributions to the cost of the other counselling services are determined on a sliding scale ranging from $40 to $120 per hour.
Please contact your local team if you need financial support to see a therapist; we have a range of options we can explore with you and we don’t want money to be a barrier to seeking help.
The initial assessment for intake to counselling is free of charge. Contributions to the cost of the other counselling services are determined on a sliding scale ranging from $40 to $120 per hour.
Please contact your local team if you need financial support to see a therapist; we have a range of options we can explore with you and we don’t want money to be a barrier to seeking help.
Where will i see my counsellor?
Our counselling services are based across the Tāmaki Makaurau region. Our three main hubs are based on the North Shore, in Central Auckland and South Auckland. Appointments are also available in West Auckland.
Book an initial assessment
To learn more about our services or to book an initial assessment, fill in the form below or call us at 09 361 4168. Not all of the fields are required, but the more information you provide us with the more quickly we will be able to match you with a counsellor.
Our locations
Most of our sessions are held at the following locations, however alternative arrangements can be made to suit you. We also provide counselling in West Auckland.
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Youthline Auckland North
232 Dairy Flat Highway Old Albany Village |
Youthline Auckland Central
13 Maidstone Street Grey Lynn |
Youthline Manukau
145 St. George Street Old Papatoetoe |
OUR ACC COUNSELLORS
We provide free, inclusive, wrap-around ACC counselling and assessment services in the Auckland Region for anyone of any age who has experienced sexual abuse - children, young people and adults. Once matched with your preferred counsellor, they will guide you step by step to work out whether you would like us to apply for financial assistance from ACC for you. From here your counsellor will work to develop a plan to support your short or longer term needs.
Information about our great team of experienced, highly skilled counsellors, psychotherapists, psychologists and psychiatrists who are available to support you is below. To learn more about a particular team member, click on their photo.
Information about our great team of experienced, highly skilled counsellors, psychotherapists, psychologists and psychiatrists who are available to support you is below. To learn more about a particular team member, click on their photo.
