Book a Choice Session
Book a Choice Session to learn more about whether our services are right for you.
Please fill in the form below or call us on 09 361 4168 to book. Not all of the fields are required, but the more information you provide us with the more quickly we will be able to match you with a counsellor.
If it is an emergency, please call 111 for Emergency Services.
Our helpline is also available 24/7 if you need to talk with someone prior to your counselling being arranged.
Free call 0800 376 633 | Free text 234 | Webchat
Please fill in the form below or call us on 09 361 4168 to book. Not all of the fields are required, but the more information you provide us with the more quickly we will be able to match you with a counsellor.
If it is an emergency, please call 111 for Emergency Services.
Our helpline is also available 24/7 if you need to talk with someone prior to your counselling being arranged.
Free call 0800 376 633 | Free text 234 | Webchat
Our locations
Most of our sessions are held at the following locations, however alternative arrangements can be made to suit you.
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Youthline Waitematā
2B Dodson Avenue Milford |
Youthline Auckland Central
Level 1, 2 Owens Road Epsom |
Youthline Manukau
145 St. George Street Old Papatoetoe |
Services available in Auckland
Individual | Couple | Family TherapyWhether you are seeking support for yourself, you and your partner or your family, our team specialises in a range of issues and will tailor their approach to your needs.
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ACC Sexual Abuse CounsellingWe provide free, inclusive, wrap-around counselling and assessment services in the Auckland region for anyone who has experienced sexual abuse.
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Pregnancy CounsellingWe are caring and professional female counsellors, experienced in pregnancy counselling. We can give you the support and information you need to make the choices that are best for you.
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Frequently Asked Questions
What kind of counselling do you provide?
We provide counselling for all kinds of people of all ages.
This includes:
This includes:
- Individual counselling
- Couple counselling
- Family therapy and support
- Pregnancy counselling (Auckland only)
- ACC Sexual Abuse Counselling (Auckland only)
What can I Expect when I contact you?
When you contact us we will ask you a few questions to match you with a counsellor who is right for you, and go through what is called an initial intake assessment. The assessment is a broad conversation about areas of your life that you might be seeking support for from counselling, and any sources of strength you have currently.
We will then match you with an appropriate counsellor. We aim to do this within 48 hours but in peak times this might take longer.
The next person to get in touch will be your counsellor who will book the first appointment with you directly.
We will then match you with an appropriate counsellor. We aim to do this within 48 hours but in peak times this might take longer.
The next person to get in touch will be your counsellor who will book the first appointment with you directly.
What kinds of things can you help with?
Our approach to counselling is tailored to each individual. We are client-centred and strengths based.
Our team of counsellors specialise in a range of issues, including:
Our team of counsellors specialise in a range of issues, including:
- Anxiety
- Depression
- Relationships and family
- Bullying
- Sexual abuse and violence
- Identity and purpose in life
- Self-harm and suicidal feelings or thoughts
- Drug and alcohol concerns
- Self-esteem and confidence
- Communication skills
- Life transitions or change
- Grief and loss
- Loneliness and isolation
- Anger management
- Sexual orientation or gender identity (LGBTQI)
- Body image or weight concerns
- Eating disorders
- Mental health issues
- Emotional or psychological abuse
- Physical abuse and violence
- Domestic violence
- Financial stress or unemployment
- Miscarriage support and pregnancy support
- Post-traumatic stress
What techniques are your counsellors trained in?
Our teams are trained in a number of therapeutic techniques including:
- Cognitive Behavioural Therapy (including Trauma Focused CBT)
- Dialectic Behavioural Therapy
- Ego State therapy
- Solutions-focussed therapy
- Narrative therapy
- Psychodynamic psychotherapy
- Gestalt therapy
- Sand tray and interactive drawing therapies
- EMDR (Eye Movement Desensitization and Reprocessing)
How long until I can see a counsellor?
This is dependent on the availability of suitable counsellors. This wait time will be discussed with you at the initial Intake Assessment
How much will it cost?
The initial assessment for intake to counselling is free of charge.
ACC sexual abuse counselling is free.
For most people under the age of 25 counselling is free, however we would be happy to receive a Koha if you are able to contribute
Contributions to the cost of the adult counselling (25 and over) services are determined on a sliding scale ranging from $50 per hour.
Please contact your local team if you need financial support to see a therapist; we have a range of options we can explore with you and we don’t want money to be a barrier to seeking help.
ACC sexual abuse counselling is free.
For most people under the age of 25 counselling is free, however we would be happy to receive a Koha if you are able to contribute
Contributions to the cost of the adult counselling (25 and over) services are determined on a sliding scale ranging from $50 per hour.
Please contact your local team if you need financial support to see a therapist; we have a range of options we can explore with you and we don’t want money to be a barrier to seeking help.
Where will i see my counsellor?
Our counselling services are based across the Tāmaki Makaurau region. Our three main hubs are based on the North Shore, in Central Auckland and South Auckland. Appointments are also available in West Auckland.
