About Youthline

Youthline is a "with youth, for youth" organisation that supports young people throughout Aotearoa New Zealand. We have been providing support to Kiwis aged between 12-24 years for more than 50 years.

Youthline is here to support all young people - this includes young people who are struggling (with their mental health or other issues), as well as young people who want to learn, grow and give back to their community.

Youthline offers a free 24/7 Helpline service (text, phone, webchat & email), free face-to-face counselling services, youth mentoring, programmes in schools and communities to help people grow and develop.

Youthline is a registered charity and we rely on the generous support of our partners, funders and supporters to continue to provide support to young New Zealanders.

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Our History

Youthline was created in 1970 and forms a collaboration of youth development organisations across the country. 

Youthline works with young people, their families and those supporting young people. Our organisations are made up of volunteer and paid staff members - and we have centres based across the country. 
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We were established to ensure young people know where to get help and can access support when they need it.  At the core of Youthline’s work is the development of leadership and personal skills in young people. We do this by involving young people; both those who seek assistance and those who wish to develop themselves.

Our centres

We operate out of 10 community centres across New Zealand. 

We work collaboratively to provide our free, nationwide Helpline service. Locally, we all provide different services, programmes and training for our communities. 

You can find us in:

• Invercargill
• Oamaru
• Dunedin
• Central South Island (office located in Christchurch)
• Wellington
• Palmerston North
• Manukau
• Auckland Central
• West Auckland
• Albany

But you can reach us for free no matter where you live. Learn more about what each of our unique and amazing centres are up to in your area.

Our Centres

Youthline's Annual Reports

Since 1970, Youthline have provided support services to young people from across Aotearoa New Zealand. Check out our latest annual report for information about our impact over the last year.

Annual Report 2020
Annual Report 2019
Annual Report 2018

Download Annual report