1. Can I email you anonymously?
The easiest way to maintain your anonymity is to create a free email address specifically for contacting us. To create an address visit: www.yahoo.co.nz or www.hotmail.com. If you want to encrypt your mail, you can use PGP encryption.
2. Are my emails confidential?
See question above.
3. Will my messages always be answered by the same person?
Mostly the same counsellor will answer all e- mails, but occasionally this will change.
4. What formats can I use to e-mail you?
We accept ordinary e-mail or PGP encrypted e-mail. Please don't use UUencode, MIME attachments, graphics (or other binary) files.
Access is currently limited to this website and Internet e-mail. Real 'human' volunteers always answer e-mails. We have no "automatic" responses other than auto replies for the competition and donate sections.
5. What email address should I use for non-urgent enquiries?
To contact us for general enquires, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it You will find specific names and contacts in other parts of the site according to the section you are interested in.