Youthline Wellington offers a free, confidential telephone counselling and information service to people in the greater Wellington area. Callers outside the Wellington area can also call free by using the national toll-free number 0800 376 633. Youthline is a charitable trust and relies solely on the funding it receives from community grants.
Youthline believes firmly in the worth and dignity of every individual, and respects the rights and capacity of each person to make their own decisions. Youthline is not about giving advice and telling people what to do. We aim to help callers reach their own decisions by talking things over.
Although we aim specifically to assist young people, Youthline's service is used by people of all ages. Youthline receives over one hundred calls a week and 2,000 texts a month, dealing with all sorts of topics; family, relationships, self-harm suicide, sex, sexuality, bullying, grief, mental health, abuse, loneliness, alcohol, drugs, friends, school and general chats.
Youthline Wellington operates within a national framework with centres around the country coordinated by Youthline National, which is based in Auckland. National also run a triage service.
We operate with 3 staff members and between around 60 – 80 volunteers
As a youth development organisation we are able to offer amazing opportunities for young people to develop and grow. This is made possible through our counselling services and through the training and self-development opportunities offered to our volunteer counsellors. We believe youth development is about being connected, having quality relationships, fostering participation and being able to access good information.