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Young people have the right to access support services

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November 20 2012

Today is Universal Children’s Day – an important occasion for child and youth helplines across the globe.


Last month, three Youthline staff members travelled to Durban, South Africa for the sixth International Consultation of Child Helpline International.


The outcome of the conference was that all child helplines in attendance adopted the “Durban Resolutions” calling upon governments, United Nations and the private sector to ensure that every child in need of care and protection should have access to a child helpline.


Youthline Specialty Assessment Services Team Leader, Amber Davies says “having the ability to easily access free and confidential support is vital for young people”.


In the past year Youthline has managed 350,000 text messages and 43,000 youth helpline calls.


“This year we’ve also expanded our helpline services to The Cook Islands, so young people living over there can now call Youthline free of charge.


“We’re 100% behind helping to ensure every young person has the opportunity to get help if they need it” adds Amber.


In 2011, child helplines across the world received 14 million contacts.